Fast Response, Reliable, Quality Service and Peace of Mind - All At A Reasonable Price!
The challenge we face is that we are big enough to need a network with specific functionality, but not big enough to require a full-time IT staff person. ITM Solutions provided the perfect solution; they have the technical expertise and mindshare we needed coupled with flexibility in the level of support. They are very responsive, prioritizing important issues that arise and dealing with them quickly and effectively. I also appreciate their detailed follow-up and preventive maintenance; more than once this has helped us avoid a major problem with our network. A lot of companies these days make claims about customer service and looking out for the best interest of their clients, but Pedro and his team can be trusted to do what they say they are going to and go above and beyond.
Excellent Service, Highly Responsive, Extremely Knowledgeable
Why we chose IT Management Solutions? Professional expertise and team seemed genuinely interested in helping our organization succeed. From day one IT Management Solutions worked to help with any IT related issues. Even though we're a small Engineering Firm, you've always treated us like a Fortune 500 client. The speedy, friendly service, the cutting-edge technology . . . we'd be lost with our IT needs without IT Management Solutions! I will strongly recommend to any small business looking for a reliable IT provider who is eager to help
Responsive, Helpful and Honest
I have known Peter Nunez for 2 1/2 years. He installed our computers and printers at that time. Every night we are backed up and I feel comfortable knowing all our information is safe. His company responds quickly and is helpful with any questions.
Dr. Richard Traiger DMD
Great Results, Personable, Experts
I have been working directly with Pedro and his team at IT Management Solutions for over a year and a half now. The attention to detail and level of customer service provided is second to none. Their broad knowledge of IT infrastructure, data security and multi-vendor platforms continues to assist Mainstream Global’s expansion domestically and throughout Latin America. I would highly recommend ITMS.
John Borrelli (President at MSG)
An Integral Part Of Our Team
We hire to IT Management Solutions in January 2012 to bring our server and computer systems to the next level. They have help all of our communities in Massachusetts, New Hampshire and Maine. They have also help design and implement a business continuity solution in case our servers are down. I strongly recommend IT Management Solutions for any company that is looking for a professional, responsible and reliable IT provider.
Shawn Bertram (Vice President)
Thanks to ITMS, we could concentrate on running our business
In IT Management Solutions we found a company that was eager to unburden us of the effort and time we had been spending on I.T meaning we could concentrate on running our business. IT Management Solutions’s ongoing management of our IT infrastructure has ensured stability and their realistic proactive approach ensures we don’t overspend unnecessarily.
Dr. Craig Rothenberg DMD
Thanks to Pedro and his staff, we were able to focus on what's important. Our Business...
Pedro and his team are some of the hardest working and consistently superb people I've dealt with in this industry. They have a streamlined infrastructure allowing them to cover all bases and produce excellent results. They know the hardware, the software, the process, and the lifecycle. His investment in his company has positioned them for continued growth without sacrificing customer service in any way. IT Management Solutions is the only company I would consider for my Managed IT Services and Technical Support needs.
Lou and Juan Yepez
Professional, dependable, and wonderful team to work with!
We started working with Pedro in January 2017. The help desk is awesome and quick to fix issues. Pedro and his Team were rock stars during our office move; all equipment moved Thursday night and our office was up and running by mid-day Friday. Pedro also upgraded our remoting in process, HUGE improvement here. I am super happy and glad we made the switch to IT Management Solutions.
Tammy LaPorte (Destination Partners, Inc.)
Outstanding Service, Great Response Time and Super Team of Individuals
My dental practice has used IT Management solutions for a number of years and we have been consistently impressed by the skill, and professionalism of Pedro and his staff. Our computer system is now state of the art, and I am amazed at how well the team at IT solutions manages it all. I would sign up with Pedro again in a heartbeat. He puts all the other IT people we have ever worked with to shame. Thank you Pedro for all you have done for our practice!
Dr. James Haas DMD
Hiring Pedro and His Staff Was The Best Decision I Made!
Having IT Management Solution assume responsibility for our IT functions, allowed the company to focus on our core businesses.IT Management Solutions personnel worked closely with my staff and resolved all issues quickly. As I look back over 2006 and the many decisions that were made, teaming up with IT Management Solutions was certainly one of the right decisions. Thank you to Pedro and the staff of IT Management Solutions for all your help, support and a job well done!
Evan Silverio (Insurance Agency)
Fast, Reliable and On Budget IT Support Services
IT Management Solutions has maintained my office network for 2 years. Their engineers respond quickly to our calls and are instrumental in keeping my network updated and secure. They answered any questions; they are knowledgeable, practical and trustworthy. Over the years, IT Management Solutions had made it possible for us to integrate several advanced Dental technologies into our network. I would recommend IT Management Solutions to any Dental or Medical practice looking for experts to help secure, expand and maintain their computer network.
Dr. Michael Neal DMD
Great IT Support on a fix budget
About 3 years ago, we were having major problems with our applications crashing. Our old computer support company was blaming the applications we were using, and our accounting software vendor was blaming our network . After weeks of no resolution to our problems, we found IT Management Solutions. They came out that day, and put a solution that will address our current needs. Since then, IT Management Solutions has supported our network. They can always fix the problem. We had the same lead engineers for 2 years, and we are very comfortable with them. We had no major problems since that issue 3 years ago, and the minor problems we had since then are always resolved in a short period of time via remote support or onsite. I highly recommend IT Management Solutions to help managed your office network.
Corey Thomas Business Owner
Proven Reliability, Responsiveness and Knowledgeable
IT Management Solutions has proven to be an essential part of our day to day operation. They are very involved in the Dental Community and have expert knowledge of Eaglesoft, Dentrix and other technologies. They truly understand the needs of the dental practice. I love being able to have a Tech log into my computer and fix any issues within minutes. It alleviates the stress from me and allows me to focus on running the practice. I feel safer knowing that they are monitoring my computer network and are always working to keep my system’s performance optimal.
Angela Donovan, CDPMA ( Office Manager , South Hamilton, MA )
Excellent Knowledge, Responsiveness and Expertise
We could not be more satisfied since we switched to ITMS for all of our technology needs 18 months ago. They have helped us do dentistry, which is what we do best. Our systems have been upgraded so everything runs faster, smoother and with little to no effort on our part. Our hardware, software and back up systems are state of the art and we can sleep at night knowing our data is protected. We have been paperless for about a month and without ITMS that would not have happened.We routinely recommend ITMS to colleagues and will happily continue to do so.
Drs Stephen and Helyne Hamelburg DMD
Fast Response, Very knowledgeable and Professional
We hire IT Management Solutions in 2008 to do our wiring project, this turn into a full server and computer system implementation. They were instrumental in coming in and setup our servers and computers. After we signed up for Managed Services and business continuity. If you are looking to implement a new computer system, give them a call you will not regret it.
Leah Cain (Systems Analyst)
Highly responsive, knowledgeable, and innovative in their recommendations and service…
Since 2002… we have found IT Management Solutions' staff to both listen carefully to our needs and to be highly responsive, knowledgeable, and innovative in their recommendations and service… We have worked with IT Management Solutions for all of our technology needs ranging from installing infrastructure, servers… to maintenance, repair and planning advice. I would be delighted to recommend IT Management Solutions for any of these services to your organization.
Dr. Christine Rosato DMD
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