Webinars, Tips & More

A huge number of small and medium-sized businesses would consider using pirated software to try and save money. A new study has revealed a surprising number of businesses willing to break the law to save costs. Our advice? Think twice before you walk the plank.

Right now, the most popular types of pirated software are project management tools, and marketing and sales software. But a huge 56% of business owners said they’d even think about using illegal cyber security software in an effort to cut costs.

Don’t do it.

#PiratedSoftware #SMB #CyberSecurity

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Want to make your next Teams call a little more fun? Of course you do! You need to know about the latest feature that’s on its way: Mesh avatars. Here are the details

#Microsoft #Teams #NewFeatures

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6 Cybersecurity Tips that will help you protect your business today and in the future.

If you don't know how to get started and need help please reach out.

www.ITSupportBoston.us
855-551-TECH (8324)

#stayproductive #staysecure #beproactive #businessdevelopment #growing your business

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Dr. Mike Moscowitz. I am a partner at Vanguard dental group. We are a comprehensive family, dental practice. How important is keeping our data safe? Our patients stay safe. It's paramount, you know, help keeping our patients data safe. We have no practice. Patients can't trust their information with us. They can't trust us.

We partner with people who know how to do that. I know how to work on teeth and keep teeth. We partner with people who know how to keep us safe. I trust the work that it management is doing for us. I don't want. I just know when we need something, they're there. They meet with us. They give us constant updates.

We have set meetings and they'll put together a roadmap for us. So I can see what's happening at different parts of time, along the way for the year to make sure that we're keeping things as safe as we can. So updating us as far as a roadmap and, , showing us what's happening now, what's going to happen later and how this is going to help us in the end, , there's 24 7 access 24 hours, seven days a week access.

And then. we have a problem. We make a phone call, it gets solved. If any colleague came up and asked me, what we do for our computer systems, our IP management, I would explain that the company, it management, they take care of all our, all our problems. They offer solutions. They're comprehensive.

They look at things at the, in the it world. As we look at things in dentistry, beginning to end comprehensive, you have a problem. They know how to. As a dentist, you look at a patient as a whole. Uh, I can, it, management looks at our office as a whole. When you see a patient, you need to listen to them, understand them and then offer solutions based on what they want.

And it management will also be.
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My name's Frank Deegan. I worked for corporate irrigation, commercial and residential based irrigation company in the concrete act in area. So we found, the need for technology to help collaborate with our technicians in the field, and also vice versa with our office staff that allows us to do things at a faster rate, as opposed to making phone calls back and forth.

Now we have the ability. The video communicate in the field. We have data that we can transmit in the field. Guys can find files and folders that are useful to the job. At hand, before it management solutions, we had a simple network that was self-managed using standard off the shelf. Antivirus technology.

After IT Management Solutions came in, they had a bunch of recommendations for us to upgrade our network and cyber security, giving us peace of mind so we could focus away from the. Management and focus on our business, growing our business, not having cybersecurity in place or it management solutions watching over our network would be detrimental to our business.

We wouldn't be able to focus on what we need to do to service our customers on a daily basis. We wouldn't be able to contact our guys in the field. We rely so much on interoffice communications that any kind of hiccup in our, in our network. Shut us down, having IT Management Solutions gives us peace of mind to go about our daily business and not worry about it.

During the pandemic, most people working remotely, we found ourselves working remotely too. Occasionally there were hiccups in the network and we needed to contact it management solutions with emergency, do able to keep our business up and running with off hours, phone calls, we were able to have it management solutions, fix our network and get us back up and running.

With minimal downtime. One of the things we really like about working with IP management solutions is they're from. They're usually responsive and some of us even have personal relationships or a go-to person that we like to contact on a frequent basis. And we're not just talking to a computer or somebody that doesn't really care about our business.

I would highly recommend it management solutions to talk with them and learn how they can secure their own network. If they are a small business that needs to be able to grow and, um, operate with, uh, the same peace of mind that we have.
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Video Transcript:

My name is Todd MacDonald. I'm the business manager here at Associated x-ray Imaging Corporation. Our company was initiated back in 1975 and we are a full service and sales company for, x-ray the company that we worked with, prior didn't understand that the needs of our customer we're a twenty four seven three hundred and sixty five day a year customer.

That expects us to be on point at all times. So if they give us a call at two o'clock in the morning, and I turned to my email, my email's not working. I can't get back to them. So a quick email to the IT Management Solutions gets me an email right back 24 7, and we're off and running. Our customers need to know that their equipment is up and running at all times.

And that's where you guys come into play. IT Management Solutions keeps our business running. So any issues, any emails, any communication issues that we have, we have one point of contact that we can reach out to, for all of our issues. It's a quick email to say, this is what our problem was. It is immediately responded to, with, if we got it, we're taking care of it, we're on it.

And we'll get back to you and you do you follow up, you get right back to us. and you have the solution or you work with us on getting more information from us to figure out whatever the issue is. So that really is the biggest part of it is the accessibility and the ability for you guys to get back to us almost instantly, you know, since we've been with you guys, I think it's been about two.

We haven't had a down situation. I know that the backups are there. Everybody has the peace of mind to understand that this is all being taken care of it. And it's all wrapped up tight for you guys. And, and here we are. .
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IT Security Tip: NEVER use the same password twice

A complex password is a necessity, but hard to remember. And with so many websites requiring a password these days, users often reuse the same password again and again with different sites. BAD idea.

When a big company gets hacked (like LinkedIn, for example), the criminals post and sell the username, e-mail, password and confidential information in that account. Since many people reuse the same password, hackers will try that e-mail and password combination across multiple sites, including Amazon, PayPal or other sites where you might store credit card information.

Remember, they aren’t doing this manually. They have highly sophisticated software to automate ALL of this. If you want a better way of storing and organizing UNIQUE passwords, we recommend Lastpass.

The bottom line is that no matter how much of a pain it is, it is very important to have different passwords for each online account – and make sure they are TRULY unique, not just with a “1” or an “!” as an extra character.
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Video Transcript:

My name is Craig Rothenberg i am a general dentist my dental practice name is Vanguard Dental Group in Derry New Hampshire in terms of the data protection that's kind of two fold from my perspective one I need to know that it's there and it's safe and if some reason my office burns down or the computer crashes that in a very short period of time that data can be recovered put back onto a new

Computer system and I can be up and running the other side of that is that the data is protected from cyber threats and that's a constantly evolving issue that we have conversations with it management because they're always looking to employ new things because every week the hacker does something they find a way to protect it the hackers come up with a new way of doing it and then they employ a different strategy

Multiple strategies to protect the office I've been working with it management solutions for 10, 11 years now about 2010-ish my business has grown significantly we've added a lot of technology and they've been able to manage implement that technology and they're a company that looks at not just you know make sure that server works but they're looking at a much bigger picture as a small

Business I don't have the resources or personal ability to manage all that myself and they look at our little business as if we're a fortune 500 company what I really like working about it management solutions is they're just that they're a total solution so they're looking at the big picture protecting the data protecting security breaches servers however everything works together technology we bring in new technology they come in they work with

Our vendors make sure everything is working properly and that we have an issue we can contact them and get them to address it in a timely fashion if another colleague or dental practice didn't feel comfortable with the way their data was being managed i would recommend that they contact it management solutions and talk to them about the broad solutions they have available to Them
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