The importance of working with the right IT partner
Paradise Dental, established by Dr. Stephen Hamelberg in 2001, is a thriving dental practice based in Salem, Massachusetts. Over the years, the practice has grown significantly, focusing on delivering high-quality dental care with a commitment to staying technologically advanced. But it wasn’t always this way.
Before partnering with IT Management Solutions, Paradise Dental was suffering from inconsistent and poor performing IT solutions. Initial attempts with another IT company proved disappointing, with issues of unresponsiveness, prolonged downtime, and major concerns about data security. Paradise Dental required a specialized dental IT support provider that can efficiently fix their technical issues and provide reliable solutions to optimize their operations.
IT Management Solutions stepped in to address the practice’s unique needs and goals.
Save Time. Reduce Costs. Stay Secure.
The decision to partner with IT Management Solutions was driven by a combination of factors:
Unlike other providers that may leave clients waiting for a response, IT Management Solutions is available 24/7 to fix technical problems and minimize downtime.
IT Management Solutions’ holistic support services cover phones, computers, security, backups, and more. Paradise Dental required this vast expertise to grow their practice.
IT Management Solutions’ responsiveness, care, and commitment to addressing Paradise Dental's specific needs inspired confidence. References and on-site visits to other satisfied clients reassured Dr. Hamelberg about our ability to handle his practice’s unique IT requirements.
IT Management Solutions is well-connected with leading technology vendors in the dental industry. From server glitches to X-Ray problems, we can coordinate with the right vendors to find a swift and effective solution.
Save Time. Reduce Costs. Stay Secure.
Since partnering with IT Management Solutions, Paradise Dental transitioned from a small setup to a larger office with 12 operatories and doubled computer systems seamlessly.
When Paradise Dental experiences technical issues, they can count on us to quickly fix the problem. Our proactive IT support enables the practice to run optimally at all times.
IT Management Solutions made sure that every technology, service, and strategy implemented contributed directly to Paradise Dental’s efficiency and success.
With secure data management and reliable IT systems, Dr. Hamelberg and his staff can focus on providing the best quality care for their patients.
We navigate the complex terrain of diverse industries alongside you. Our seasoned IT specialists design and implement cost-efficient, customized solutions that tackle industry-specific challenges and empower your business to thrive in your unique market. From providing cybersecurity compliance to specialized virtual CIO services, we’ll chart your course to digital success.
Partner with IT Management Solutions today to see how we can help take your business to the next level. Contact us to learn about our industry-specific IT services and solutions.
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