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Case Study:

Vanguard Dental Group

Discover how our cutting-edge dental IT support streamlined operations and enhanced security

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Vanguard Dental Group

How data security and IT issues hindered a stellar dental practice

Vanguard Dental Group, led by Dr. Craig Rothenberg and Dr. Michael Moskowitz, is a trusted dental practice in Derry, New Hampshire. Specializing in cosmetic dentistry, sedation dentistry, and family dentistry, their mission is to provide the most comprehensive and compassionate dental care possible.

However, IT and cybersecurity were constant obstacles for the dental practice. Dr. Moscowitz and Dr. Rothenberg understood that the trust their patients placed in them extended beyond oral health — it encompassed the security and confidentiality of their sensitive information. At the same time, Vanguard Dental Group needed comprehensive support and solutions whenever they had issues with their IT infrastructure. All these challenges required a specialized dental IT support partner. Enter IT Management Solutions.

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WHY VANGUARD DENTAL GROUP CHOSE
IT MANAGEMENT SOLUTIONS

Vanguard Dental Group sought the expertise of IT Management Solutions to comprehensively address their IT
challenges. Here’s how we assisted the dental practice:

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Customized Roadmap and Planning

Dental practices that need immediate assistance with their technology get exactly that with IT Management Solutions. Our highly effective remote and on-site IT support teams are available 24/7, ready to address any technical issues and minimize downtime.

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Robust Data Security and Recovery

We protect private medical records with the latest security measures, including end-to-end encryption, data backups, and advanced threat prevention systems. Our solutions are fully compliant with healthcare regulations, which was why Vanguard confidently entrusted us with securing their data.

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Proactive 24/7 Support

Vanguard needed immediate assistance with their technology and got exactly that with IT Management Solutions. Our highly effective remote and on-site IT support teams were available 24/7, ready to address any technical issues and minimize downtime.

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Holistic Solutions

Whether the issue involved server problems, security concerns, or a broader technical issue, our seasoned IT support team is capable of resolving it all. We don’t just provide quick fixes for surface-level issues, we address the root cause to prevent the same issue from recuring.

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Results of partnering with IT Management Solutions

Reliable Data Protection

Vanguard Dental Group now has confidence in their data’s security. In case of any unforeseen events, the data recovery mechanisms implemented by IT Management Solutions provide a quick and seamless recovery process.

Future-Proof Technology

With IT Management Solutions, Vanguard Dental Group operates on a level comparable to Fortune 500 companies. We actively manage and implement the latest technologies to keep the dental practice several steps ahead of the competition.

Wory-Free
IT

IT Management Solutions provides the complete package, managing everything from servers to cybersecurity. This approach has allowed Vanguard Dental Group to focus on their core expertise — providing quality dental care.

10+ Years of IT Partnership

Vanguard has trusted IT Management Solutions with their IT since 2010. This decade-long collaboration demonstrates that the dental practice has found a reliable and adept IT support partner that’s fully committed to their success.

Here’s
What
to Do

Schedule a
Discovery Call

Determine Your
Needs and Goals

Get a Custom, All-
in-One Solution

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Find out what dental practices have to say about IT Management Solutions

Paradise Dental Associates

Excellent knowledge, response, and expertise

“We could not be more satisfied since we switched to ITMS for all of our technology needs 18 months ago. They have helped us do dentistry, which is what we do best. Our systems have been upgraded so everything runs faster, smoother, and with little to no effort on our part. Our hardware, software, and backup systems are state-of-the-art, and we can sleep at night knowing our data is protected. We have been paperless for about a month and without ITMS, that would not have happened. We routinely recommend ITMS to colleagues and will happily continue to do so.”

Dr. Stephen and Helyne Hamelburg

Amherst Village Dental

I should have switched to IT Management Solutions sooner

“Some of the benefits we have seen when working with IT Management Solutions is that they’re actually very proactive. They come to me with reports telling me what I’m lacking and actually give recommendations so that we can avoid having issues down the road. The communication is always open. When I need any question answered when I call, I always get a reply.”

Dr. Bernard Ang

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We Empower Growth
with Targeted Technology Solutions

We navigate the complex terrain of diverse industries alongside you. Our seasoned IT specialists design and implement cost-efficient, customized solutions that tackle industry-specific challenges and empower your business to thrive in your unique market. From providing cybersecurity compliance to specialized virtual CIO services, we’ll chart your course to digital success.

Partner with IT Management Solutions today to see how we can help take your business to the next level. Contact us to learn about our industry-specific IT services and solutions.

Contact us today for Managed IT Services

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