ClickCease

VoIP options for SMBs

VoIP options for SMBs

Voice over Internet Protocol (VoIP) as a telephony solution allows small- and mid-sized businesses (SMBs) to choose between traditional desk phones (hardphones) or software-based devices (softphones). Read on to learn which phone option best suits your needs. What’s a hardphone? A hardphone is a desk phone that is connected to your business’s IP network, just […]

Open-source or proprietary VoIP: A guide

Open-source or proprietary VoIP: A guide

Your managed service provider (MSP) may have your IT covered. But knowing a thing or two about internet-based phones will help you understand which ones will fit your business. What are your choices? Which one is better? Read on to learn more about at Voice over Internet Protocol (VoIP) systems. What are “proprietary” systems? When […]

5 VoIP services you need to know about

5 VoIP services you need to know about

More individual users and business owners are becoming aware of Voice over Internet Protocol’s (VoIP) features and advantages over conventional landlines. As technology progresses, the options available for VoIP also increases. Find out which service is best for your needs in the compilation below. VoIP comes in a variety of forms. Do you rarely leave […]

VoIP: Cloud-hosted or on-premises?

VoIP: Cloud-hosted or on-premises?

You want to take advantage of VoIP phone systems. But before you abandon your traditional phone system, you need to know which deployment method is best for your business. Should it be cloud-hosted or on-premises? Installation and maintenance On-premises VoIP phone systems are installed in your office and typically managed and maintained by your own […]

How to minimize VoIP downtime

How to minimize VoIP downtime

Disasters can happen at any time, and if your company is unprepared, it can put you out of business. One of the most essential technologies today is Voice over Internet Protocol (VoIP) telephony systems. Should a disaster knock your VoIP offline, you will lose people, productivity, and ultimately, profit. Avoid such a fate by following […]

Protect your VoIP system from phishers

Protect your VoIP system from phishers

Although many companies still use analog phones, a growing number of businesses now rely on VoIP (Voice over Internet Protocol), thanks to its multi-functionality. VoIP allows employees to make voice calls, conduct video conferences, and chat using an internet connection. This has become a means, however, for many scammers to send fraudulent emails, extort money, […]

Hangouts Meet vs. Skype for Business

Hangouts Meet vs. Skype for Business

IDG Enterprise says that businesses worldwide spent $3.5 billion on video conferencing apps in 2016. That’s a lot but also money well spent, especially if it helps with your employees’ productivity and collaboration. Some of these video conferencing apps are Hangouts Meet and Skype for Business. These tools share a lot of calling and video […]

Is AI-powered VoIP the next step?

Is AI-powered VoIP the next step?

AI-driven advancements are changing the way organizations conduct business. When it comes to VoIP telephony, AI’s cognitive systems could offer proactive and predictive automation processes to increase efficiency and improve decision-making. Read on to learn how. Contact center operations Highly automated VoIP technology enables businesses to manage their call centers easily and reduce the need […]

Benefits VoIP will receive through 5G

Benefits VoIP will receive through 5G

Communication is an integral component to any small- and medium-sized business (SMB). To ensure the success of your SMB, utilizing the right technology resources is key. Short for fifth-generation wireless systems, 5G is changing essential technology solutions like VoIP. Here are three key changes you need to look out for. Improved Video Conferencing The major […]

What you should look for in a VoIP distributor

What you should look for in a VoIP distributor

If you’re itching to switch your old phone system to Voice over Internet Protocol (VoIP), you may be overwhelmed by the number of choices of distributors available. Many of them claim to be “the best” or “world-class” — but are they really? Can they meet your business needs? Before you choose a VoIP distributor, consider […]