Fast Response, Reliable, Quality Service and Peace of Mind - All At A Reasonable Price!
The challenge we face is that we are big enough to need a network with specific functionality, but not big enough to require a full-time IT staff person. ITM Solutions provided the perfect solution; they have the technical expertise and mindshare we needed coupled with flexibility in the level of support. They are very responsive, prioritizing important issues that arise and dealing with them quickly and effectively. I also appreciate their detailed follow-up and preventive maintenance; more than once this has helped us avoid a major problem with our network. A lot of companies these days make claims about customer service and looking out for the best interest of their clients, but Pedro and his team can be trusted to do what they say they are going to and go above and beyond.
Excellent Service, Highly Responsive, Extremely Knowledgeable
Responsive, Helpful and Honest
Dr. Richard Traiger DMD
Great Results, Personable, Experts
John Borrelli (President at MSG)
An Integral Part Of Our Team
We hire to IT Management Solutions in January 2012 to bring our server and computer systems to the next level. They have help all of our communities in Massachusetts, New Hampshire and Maine. They have also help design and implement a business continuity solution in case our servers are down. I strongly recommend IT Management Solutions for any company that is looking for a professional, responsible and reliable IT provider.
Shawn Bertram (Vice President)
Thanks to ITMS, we could concentrate on running our business
In IT Management Solutions we found a company that was eager to unburden us of the effort and time we had been spending on I.T meaning we could concentrate on running our business. IT Management Solutions’s ongoing management of our IT infrastructure has ensured stability and their realistic proactive approach ensures we don’t overspend unnecessarily.
Dr. Craig Rothenberg DMD
Thanks to Pedro and his staff, we were able to focus on what's important. Our Business...
Pedro and his team are some of the hardest working and consistently superb people I've dealt with in this industry. They have a streamlined infrastructure allowing them to cover all bases and produce excellent results. They know the hardware, the software, the process, and the lifecycle. His investment in his company has positioned them for continued growth without sacrificing customer service in any way. IT Management Solutions is the only company I would consider for my Managed IT Services and Technical Support needs.
Lou and Juan Yepez
Professional, dependable, and wonderful team to work with!
We started working with Pedro in January 2017. The help desk is awesome and quick to fix issues. Pedro and his Team were rock stars during our office move; all equipment moved Thursday night and our office was up and running by mid-day Friday. Pedro also upgraded our remoting in process, HUGE improvement here. I am super happy and glad we made the switch to IT Management Solutions.
Tammy LaPorte (Destination Partners, Inc.)
Outstanding Service, Great Response Time and Super Team of Individuals
My dental practice has used IT Management solutions for a number of years and we have been consistently impressed by the skill, and professionalism of Pedro and his staff. Our computer system is now state of the art, and I am amazed at how well the team at IT solutions manages it all. I would sign up with Pedro again in a heartbeat. He puts all the other IT people we have ever worked with to shame. Thank you Pedro for all you have done for our practice!
Dr. James Haas DMD
Hiring Pedro and His Staff Was The Best Decision I Made!
Evan Silverio (Insurance Agency)
Fast, Reliable and On Budget IT Support Services
Dr. Michael Neal DMD
Great IT Support on a fix budget
Corey Thomas Business Owner
Proven Reliability, Responsiveness and Knowledgeable
Angela Donovan, CDPMA ( Office Manager , South Hamilton, MA )
Excellent Knowledge, Responsiveness and Expertise
Drs Stephen and Helyne Hamelburg DMD
Fast Response, Very knowledgeable and Professional
Leah Cain (Systems Analyst)
Highly responsive, knowledgeable, and innovative in their recommendations and service…
Dr. Christine Rosato DMD