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How to Request Support

Live Remote Support: Your Support, Your Way!

We make it easy! Choose the way you would like to initiate support. Over the years we have listened to our clients and implemented many ways to request support based on their needs. If you have an idea let us know! Connect to your Solutions Integrator Now!

Phone Support
You're human, and your support should be too. Speak to a Solutions Integrator on the phone now!

855-551-TECH (8324)

IT Support Concierge
Download the new IT Support Concierge. View all tickets, invoices, quotes and much more. Also access to our learning center with Microsoft Office training free of chart.


Remote Support Tool
Download the Remote Support Tool to enable your Solutions Integrator to connect to your system remotely.

Request Support

Create a Ticket

Ticket by Portal
Create and manage tickets via our secure online Help Desk Portal.

Ticket by E-Mail
Send an email to the Help Desk to create a ticket automatically and communicate with your team or any member.

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