Our Answer: We do; and that’s simply as a precaution in case a hardware failure or software glitch causes a major problem.
Q15: Do you backup up our network BEFORE performing any type of project or upgrade?
Q14: Do you do periodical test restores of your backups to make sure the data is not corrupt and could be restored in the event of a disaster?
Our Answer: We perform a monthly “fire drill” and perform a test restore from backup for our clients to make sure their data CAN be recovered in the event of an emergency. After all, the WORST time to “test” a backup is when you desperately need it.
Q13: Do you INSIST on monitoring an offsite as well as an onsite backup?
Our Answer: We do not encourage our clients to use tape backups because they are incredibly unreliable. We recommend our clients have some sort of online backup service.
